The best way to track Google Reviews, by far
Tracking Google reviews is as important as measuring sales. Calculate your real rating, trends, and replies. Set targets, protect your rating, anticipate change, and turn reviews into customers.
If you are serious about your reputation, these are 3 simple, clear and actionable metrics to track your Google reviews, control your Google Rating, and lift your star score.
Track your real Google reviews rating (or score) without rounding. Controlling these decimals is a game changer for your business as they give you the precise info you need.
Partial rating is the score that you get in a period of time, normally a month. This is the alert system that prevents your rating to decrease without you knowing upfront.
Monitor exactly how many reviews you need to reach the next rating score.Give clear goals to your staff and monitor the impact of each new review that you get. Smart owners set their bonus over this metric.
Partial rating is the score that you get in a period of time, normally a month. It's the “partial” Google reviews score for that period, and it can be way higher (or lower) than the current Real Rating — a clear signal that something changed suddenly in your business.
It's also the only way to know what your Google rating is “now”: you might have a low overall rating, but your current annual partial be much higher, indicating that you are on the right track.
Do you know exactly how many Google reviews your local business gets every month? If the answer is no, you can't know if your team has suddenly stopped asking for reviews or if the new employee QR code or email is working or not.
This metric is crucial to measure the impact of your operations with the staff in order to get more Google reviews.
Get the detail of the percentage of responded Google reviews per week, month and year.
Reply rate is a trust signal for customers and for Google. Raise it and you lift visibility and conversion. We also track partial replies and highlight the backlog by week and location, so you can set targets and close the loop fast.
If you have a restaurant and you're not using Cinquo, you're flying blind.
Chain (5 locations)
Michigan, United States
Independent Restaurant
Barcelona, Spain
Independent Restaurant
Barcelona, Spain
Independent Restaurant
Milan, Italy
Independent clinic
Riyadh, Saudi Arabia
Independent clinic
Viladecans, Spain
No onboarding, no demos, no waiting.
Cinquo gets the data directly from your Google Business Profile, that's why our insights are accurate and in real time.
You can revoke this access any time.
Cinquo is built exclusively for Google Reviews. That focus lets us go deeper than any general reputation tool: real rating without rounding, partial rating by period, monthly volume trends, response time, and reply rate — all in one dashboard. No other tracker is this precise or this focused on Google Reviews.
Cinquo tracks your real rating (unrounded), partial rating by week or month, monthly review volume, time-to-respond, reply rate, and reviews needed to reach the next star. Each metric is designed to give you a clear, actionable goal — not just a vanity number.
Google rounds your public rating to one decimal place. Cinquo back-calculates the exact decimal from your full review history, so you can see whether you are at 4.41 or 4.49 — a difference that decides whether you display 4.4 or 4.5 stars. That precision is a game changer when you are close to the next star threshold.
Yes. Cinquo is built for multi-location businesses. You can monitor each location individually or compare them side by side. Managers get a full overview; location staff see only their own data. You control who sees what.
Cinquo offers a 24-hour free trial with full access — no credit card required. You can connect your Google Business Profile and see all your tracking metrics within 60 seconds of signing up.
Join 1,000+ businesses using Cinquo to track their Google reviews, protect their rating, and grow their Google Maps presence. Free for 24 hours, no credit card.