cinquo
Reply to Google reviews with AI

Hire CINTIA. She replies to every review.

Your AI review assistant answers Google reviews automatically, in each location's voice. She learns from your corrections, templates and documents, and hands the delicate ones to a person.

KO Smash HarborCINTIA is replying
LLaura M.Sent automatically

Best smash burger in town. The team is always smiling!

Thanks, Laura! We'll tell the team. See you soon at KO Smash.
PPau R.Draft ready

Food was great, but we waited too long on Saturday.

Thanks for the honest feedback, Pau. Saturday was packed and we fell short on speed. Next time, ask for Marta and we'll make it right.

Trusted by 1,100+ brands across 4,000+ locations

Wok to Walk
787 Coffee
Telefèric Barcelona
Monchos Barcelona
Deleito
Semper Fi Heating & Cooling
Grupo Isabella's
Bad Brads BBQ
Havanna
Don Julio Parrilla
Grupo Gourmet
Accencis
Bangkok Brothers
Lady Dumplings

Auto-replies are easy. Good ones aren't.

The usual way

  • Copy-paste replies that sound like a robot
  • Reviews waiting days for an answer
  • One person replying for 30 locations
  • Static prompts that never learn

With CINTIA

  • Replies that sound like each location
  • Answered automatically, in minutes
  • HQ sets the tone, every location stays itself
  • Better with every correction you make

Onboard her like a new hire. In minutes, not weeks.

No prompts to write. You teach CINTIA the way you'd teach a person: show her, correct her, trust her.

  1. Google Business Profile

    Connected · 24 locations

    1

    Connect Google

    CINTIA reads your past replies to learn how each location talks to its customers.

  2. What she learned from
    Menu_autumn.pdfTemplate: late orderRule: sign as the local team
    2

    Teach her the job

    Add menus, PDFs, templates and house rules. Correct a draft once and she remembers.

  3. Automation
    Send automaticallyApprove 1-2 stars first
    3

    Choose how she works

    Send on her own, or approve drafts in seconds. You decide by star rating and location.

Human in the loop

Automatic when it's easy. Human when it matters.

CINTIA knows the difference between a thank-you and a complaint. The first she sends. The second she hands over.

  • Memory per location

    What one location teaches her stays there. Even inside the same group.

  • Hands off to a human

    Billing, safety or anything delicate goes to the right manager, not to autopilot.

  • Any language

    Replies in the language of the review, with your tone intact.

  • Web for HQ, app for the floor

    HQ sets the rules on the web. Managers approve from their phone.

Today's queue
LLaura M.Sent automatically

Best smash burger in town. The team is always smiling!

PPau R.Draft ready

Food was great, but we waited too long on Saturday.

JJordi S.Sent to a human

They charged me twice and nobody called me back.

Billing issue. Assigned to Marta, Harbor manager.
What CINTIA knows about KO Smash Harbor
1,284 past repliesTone: warm, first names, no emojisMenu_autumn.pdf3 reply templatesSign as the Harbor team

Groups trust CINTIA with their reputation.

1,100+brands
4,000+locations
4.9from 1,196 app reviews

I no longer worry about my rating dropping.

Badr BennisOwner of BENZINA
Local team with the Cinquo appLocal team with the Cinquo appLocal team with the Cinquo appLocal team with the Cinquo appLocal team with the Cinquo appLocal team with the Cinquo appLocal team with the Cinquo app

Works even better with

Track Google reviews

Real rating, reviews to your next star and trends.

Learn more

Get more reviews

Free QR codes and NFC links for every employee.

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Delegated users

Every location replies. HQ keeps control.

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Google review calculator

How many 5-star reviews until your next rating?

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Questions about AI replies

What is CINTIA?

CINTIA is Cinquo's AI review assistant. She replies to your Google reviews in each location's voice and learns from your corrections, templates and documents.

Can CINTIA reply to Google reviews automatically?

Yes, if you want her to. You can let her send replies on her own, approve every draft, or mix both by star rating and location.

How is CINTIA different from ChatGPT-based tools?

Static prompts give the same canned reply forever. CINTIA learns from every edit, keeps a separate memory per location and escalates delicate reviews to a person.

Can CINTIA handle negative reviews?

Yes. She drafts a reply and, when a review needs a human (billing, safety, legal), she flags it and assigns it to the right manager.

Does replying to reviews with AI help local SEO?

Replying to every review, fast, is a signal Google and customers both notice. CINTIA makes a 100% reply rate realistic for every location.

Can each location have its own tone?

Yes. CINTIA's memory is isolated per location, so the Harbor team can sound different from Downtown.

Your teams earn the stars. CINTIA answers them.

Free Google review calculator

How many 5-star reviews until your next rating?

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