cinquo
Google review management for vet clinics

Google reviews for vets and veterinary clinics

No one takes chances with their pet. Before choosing a vet, owners check your rating and how many reviews you have: on Google, your reputation matters as much as your team or your facilities. Cinquo is the easiest way to get more 5-star reviews and reply to every one.

Zoo Koki's owner showing their Google rating in the Cinquo app

Healthcare practices that trust Cinquo

The Clinics
Clínica Dental Baldrich
ZEISS Vision Center Málaga
Óptica Saracco
Clínica familiar La Virgen de Guadalupe
Arrabal Clínicas Dentales

Why your vet clinic needs Cinquo

Pet owners treat their animals as family, and they read reviews before trusting anyone with them. Your Google rating is the strongest trust signal your clinic has. Cinquo helps you build it every day.

  • Rank for "vet near me"

    Rank for "vet near me"

    Google ranks local clinics on review volume, recency and replies. Cinquo shows your real rating and exactly how many reviews you need to reach the next star.

  • Reply with empathy, even in hard cases

    Reply with empathy, even in hard cases

    Reviews after a difficult diagnosis or the loss of a pet need care. Cintia, Cinquo's AI, drafts respectful replies that don't discuss medical details. You approve every one.

  • Get the whole team asking

    Get the whole team asking

    Every vet, nurse and receptionist gets a personal QR code. See who brings in the most reviews and reward them each month.

Cinquo in 2 minutes

How a clinic manages its Google reviews with Cinquo

See how clinics measure their rating, request reviews after each appointment and reply with AI from their phone.

The best-rated vet clinics in town don't get there by luck

Behind every 4.9 vet clinic there is a habit: ask every happy pet owner for a review, reply to every review with care, and know the number you're aiming for. Cinquo turns that habit into a two-minute daily routine.

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How Cinquo works for vet clinics

  • Know your real rating and your goal

    Know your real rating and your goal

    See your exact Google score, reviews per month and how many 5-star reviews you need to reach your next goal.

  • Ask when the owner is happiest

    Ask when the owner is happiest

    A QR code at reception, or a WhatsApp after a puppy's first vaccines, a successful surgery or a calm check-up.

  • Reply to every review with care

    Reply to every review with care

    Templates and AI replies adapted to animal health: warm, short and without clinical details. Negative reviews get priority so none go unanswered.

  • Manage every clinic or hospital from one place

    Manage every clinic or hospital from one place

    For veterinary groups: compare locations, give each clinic manager their own access and track every team's reviews without sharing Google passwords.

Healthcare practices raising their Google rating with Cinquo

  • ZEISS Vision Center MálagaOptician

    ZEISS Vision Center Málaga

    • 5.0 rating

    • 1,026 reviews

    • Málaga, Spain

    • Client since March 2025

  • Caumma PsicologíaPsychology practice

    Caumma Psicología

    • 5.0 rating

    • 60 reviews

    • Tarragona, Spain

    • Client since May 2023

  • Clínica Dental Nueva CiudadDental clinic

    Clínica Dental Nueva Ciudad

    • 4.8 rating

    • 134 reviews

    • Cantabria, Spain

    • Client since June 2024

  • Óptica SaraccoOptician

    Óptica Saracco

    • 4.8 rating

    • 908 reviews

    • Buenos Aires, Argentina

    • Client since June 2024

More for healthcare practices

Clinics and healthcare

Medical centers, physiotherapy, aesthetics, optometry and other healthcare practices.

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Dental clinics

How dentists get more reviews and reply without breaching confidentiality.

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Get more Google reviews

QR, WhatsApp, email and NFC: every way to ask for reviews.

Learn more

Reply templates

Ready-made replies for every type of review, in your clinic's voice.

Learn more

Google reviews for vet clinics: frequently asked questions

How can a vet clinic get more Google reviews?

Ask every pet owner after a positive visit, with as little friction as possible. The best moments are a puppy or kitten's first vaccines, a successful surgery, a calm annual check-up or when an owner thanks the team at reception. Cinquo gives you a QR code for reception and every staff member, plus a direct link to send by WhatsApp or email. Clinics that ask systematically get several times more reviews than those that wait. See more tactics in how to get more Google reviews.

Is it allowed to ask pet owners for Google reviews?

Yes. Google allows businesses to ask their customers for reviews as long as you ask everyone (not only happy clients), you don't offer anything in exchange and you don't write reviews on their behalf. Discounts on the next visit in exchange for a review are not allowed. Cinquo is built around those rules: the request goes to real clients and they write the review on Google.

How should a vet reply to a negative review after a pet died or a treatment failed?

With empathy first and without discussing the case in public. Acknowledge the owner's pain, avoid defending the treatment in detail or sharing clinical information, and invite them to talk privately with the clinic director. Never reply in the heat of the moment. Cinquo's AI drafts calm, respectful replies for these situations and you approve each one before it's published. You can also save your own reply templates.

What can I do about fake or unfair reviews of my vet clinic?

Reply professionally so future clients see your side, and request removal if the review breaks Google's policies (for example, it's from someone who was never a client, a competitor, or contains insults). Cinquo flags reviews that are likely removable and we can also handle the removal for you.

Do Google reviews really affect how many new clients a vet clinic gets?

Yes. Pet owners choose a vet the same way they choose a doctor: by searching on Google Maps and comparing ratings. Clinics with 4.7 stars or more and recent reviews get noticeably more calls and appointment requests than those with a lower rating or old reviews. Cinquo helps you improve the three signals Google uses: number of reviews, recency and replies.

Does Cinquo work for veterinary groups and animal hospitals with several locations?

Yes. With Cinquo, veterinary groups can see every clinic side by side, compare ratings and review volume, and give each clinic manager their own access without sharing the Google Business Profile password. Each vet and receptionist can have a personal QR code to track who brings in reviews. Learn more about delegated users and employee QR codes.

How much does Cinquo cost for a vet clinic?

You can try Cinquo free for 24 hours by connecting your Google Business Profile, no credit card needed. After that there are monthly and yearly plans per location. Check the current prices on our pricing page, or book a 15-minute demo if you manage several clinics.

Audit your vet clinic for free from the app or the web, in under a minute.

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